Custom Gas Vouchers

Frequently asked questions

1. What happens if I don't spend $100 on gas during a calendar month?

Then you would not be issued your $25 gift card for that month. The underwriters of the program require that we submit all gas receipts each calendar month and therefore you cannot combine 2 months of receipts to submit them as one. You must spend $100 on gas per month.

2. What types of fuel can I collect receipts for?

All kinds, including, gas/diesel/propane/bio-diesel/ethanol/methanol or any other combustible fuel sold at the gas station brand you chose during the registration process.

3. How do I contact customer service?

You can contact customer service using the website found on your gas voucher. When you receive your first gas card there will be a toll free number included that you can call for future assistance.

4. Why can't I change the brand of gas I choose when I register?

Because FreeFuelCenter.com is designed as a loyalty program. It's just like you choosing a grocery store because their customer loyalty cards give you great discounts. Choosing one specific brand for the redemption period will allow us to provide you with that brand of gas cards at no additional cost.

5. What happens if the brand of fuel I want to use is NOT on your list of cards?

Then simply choose "Other" and type the brand in the box below that question. We will contact that company to see if they issue gift cards. If not, no need to worry. You can still participate in the program. We will just issue you a $25 Visa gift card instead.

6. Do I have to use the gift card to get gas?

No. You may use the gas card for anything that the station you fill up at allows you to purchase with their card.

7. Can the $100 worth of receipts include other things I buy at the store besides gas?

No. This is a brand loyalty program for gas and therefore the receipts you submit must be for $100 worth of gas, not other things.

8. If I get two certificates can I activate them both at the same time and get a $50 gift card instead of a $25 card?

No. We can only issue ONE gas card for $25 per household during the same redemption period.

9. How can I take advantage of the two certificates I received?

We suggest you use the lowest value certificate first for the entire redemption period and then when you receive your last gift card you can activate your second certificate.

10. Can I buy more gas certificates directly from you?

No, you cannot BUY a gas certificate. They are not meant to be sold to consumers. They can only be used as gifts or giveaways from a business or organization. To get more gas certificates try asking the business or organization you got your first one from to offer a new promotion using them again.

11. Can the $25 gift cards be used as part of the $100 worth of gas spent during the month?

Yes

12. Do the receipts have to be mailed in by a certain date? Before the end of the month, or before the end of the next month?

The receipts need to be postmark before the end of the month the voucher is for.

13. What if I have more than $100 per month? Lets say I use $300 per month - will I get $75 gift cards or just $25?

No. We can only issue ONE gas card for $25 per household during the same redemption period.

14. Where do I mail my vouchers and receipts?

The mailing address will be printed on the vouchers that you will print out online.

15. I registered online do I pay a $5 fee for registration?

We have waived the $5.00 fee for registration. If you are sending in your certificate and cannot redeem online, there will be a $4.50 shipping and handling fee, non refundable.

16. Can I fill up two cars?

The only restriction is that our certificates are limited to one per household at a time.

17. Can I fill up two cars in one day?

You can not have multiple receipts dated for the same day. One receipt totaling $100 or more is acceptable.

18. When do I have to register my certificate?

You should register your certificate as soon as you can because you cannot collect gas receipts until the following month. If you wait until October to register then you will not be able to collect receipts until November.

19. I registered online, do I need to send in my certificate?

No, you only need to save your receipts and send in the voucher and receipts for each month.

~~ IMPORTANT NOTICE ~~

*Many companies charge voucher activation fees ranging from $5 - $15
We do not charge your customer to activate their gas voucher online. You will see that our gas vouchers are very competitive.

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